Oxford Analytica
Enter Oxford Analytica client area countries industries
Global Strategic Analysis

Frequently Asked Questions

I'm getting too many emails, or too much volume per email - why?
  • Check your saved searches - do you have too many sending email?
  • Are the Saved Search options on your profile page set to send you emails as soon as possible? That can lead to quite a few mails per day.
  • Do some saved searches send both executive summaries and articles? If the search depends only on keywords, try modifying the search just to look for executive summaries.
  • Are your saved searches too broad?
  • All articles - if you get full text or opt to receive alerts "As soon as possible", try changing these options.
I never seem to get any email?
  • Check your email address.
  • Check that at least something is sending you email on your alerting profile page.
  • Set up a saved search on your likely interests.
  • If you or your organisation are using spam-filtering software, please ensure that our content is whitelisted, by letting through all mail from analysis@oxford-analytica.com or anything from @oxford-analytica.com. Our content is sometimes misidentified as spam, because (for example) we write about corruption in Nigeria.
I get mangled emails?
Some browser-based email or corporate email systems do strange things with our entirely standards-conformant HTML email. Try setting text format on your alerting profile page.
How do I unsubscribe from all email?
Visit your alerting profile page. Unselect all options sending you email. Visit your saved searches page. Make sure no searches are configured to send you email.
Will you pass my email address to third parties.
No.

Your alerting profile puts you in control of the email you get from us, allowing you to make sure that you get only content that meets your needs, and giving you control of frequency and format.

Our content is sometimes misidentified as spam, because (for example) we write about corruption in Nigeria. If you or your organisation are using spam-filtering software, please ensure that our content gets through to you , by letting through all mail from analysis@oxford-analytica.com or just anything from @oxford-analytica.com.

There are essentially three types of alerts you can receive:

Product Executive Briefs

Delivered daily, one email per product selected.

Also known as executive summaries, these contain a series of small paragraphs (“executive summaries”) on issues of the day from the product you select. These are written and selected by our in-house editors for the relevant product, and include links to all the articles of the day running in that product. Individual products vary as to how many they contain, but apart from the Combined Edition it is usually less then ten paragraphs per day.

Article Alerts

Once daily.

If you select one of the all articles options, you will receive emails in your selected format of all the full-length articles we write in a day - usually up to eight.

Saved Search Alerts

Emails per day configurable, down to weekly.

These are alerts generated by one or more of the searches you have saved with us. Where an article matches one of your Emailable Saved Searches (see Saved Searches Help page), you can select from a range of options regarding frequency and format.

Email Formats:


Additionally you may choose between HTML format - preferred, since it is prettier, and a text format of email, which may suit some individuals receiving email to mobile devices (such as palmtops, Blackberrys or phones), or those using certain kinds of corporate or browser-based email clients.

Email frequencies: how many emails will you send me?